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HFH Course

Course Description
Objectives
Who Should Attend
Course Outline
Course Duration

HFH Instructor Biographies


Human Factors in Aviation Safety


Course Description:

Humans design, build, operate and maintain the aviation system.  It is no wonder then that the majority of aviation accidents and incidents have roots in human factors.  With that realization, however, comes the revelation that quality human factors training is effective in improving safety.  This course presents human factors information in a manner that can be readily understood and applied by aviation practitioners.  Emphasis is placed on identifying the causes of human error, predicting how human error can affect performance, and applying countermeasures to reduce or eliminate its effects.  The course content follows the subjects recommended in FAA Advisory Circular 120-51D.  The course also addresses some of the topics recommended in the International Civil Aviation Organization's Human Factors Digest No. 3: Training Operational Personnel in Human Factors.  The emphasis is from the pilot’s perspective, but is applicable to all phases of aviation operations.  The course relies heavily on participation, case studies, demonstrations, self-assessment and practical exercises.

Objectives:  To provide class participants with human factors knowledge and practical tools that can be readily applied to improve safety within their respective organizations.

Who Should Attend:  This course has been carefully designed to appeal to a wide-spectrum of professionals actively involved in aircraft operations.  There is special emphasis for safety managers, training, flight department and maintenance managers and supervisors, pilots, air traffic controllers, dispatchers and schedulers.

Course Outline

  1. Overview of Human Factors and Recent Advances
    • Human Error
    • Systems Approach to Aviation Safety Improvements
    • Cases of Aircraft Accidents Due to Human Error
  2. Introduction to Human Error Accident Reduction Training
    • Reason Model
    • SHEL Model
    • Human Factors in Automation
    • Corporate Culture
    • Engineering a Safety Culture
    • Threat and Error Management
    • Fatigue and Alertness Management
    • Communications
    • Workload Management
    • Monitoring and Cross-checking
    • Situational Awareness
    • Decision Making
    • Information Processing
    • Managing Stress
    • Judgment Exercises
    • Case Studies

Course Duration:  4.5 Days

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