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IIA Course

Course Description
Objectives
Who Should Attend
Course Outline
Course Duration

IIA Instructor Biographies


Incident Investigation/Analysis


Course Description:

This course is designed for managers and supervisors who may be required to implement or review safety findings and recommendations resulting from aviation incidents.  The course presents the principles of Human Factors, Management, Investigation and Analysis.  It is realized that very few people will investigate a major accident but all supervisors will investigate incidents and make recommendations.  It will provide you with the why incidents occur.  It will explain how incidents are discovered, investigated, and reported in writing.  Finally, the student will learn the techniques of data collection and analysis.

Objectives:  To provide concepts and practical knowledge to be used in incident investigation and trend analysis programs.

Who Should Attend:  Supervisors who will investigate incidents, part time safety advisors, Quality Assurance, and ATC supervisors.  This a good course for personnel responsible for the data analysis program.  It is not intended for individuals who have already attended Aircraft Accident Investigation (AAI) or who plan to attend AAI in the future.

Course Outline

  1. Investigations:
    • Basis for Incident Investigation
    • Need for a Database
    • Review of Available Databases
    • Reporting Criteria
    • Discovery Methods
    • Methods of Reporting
    • Investigation Techniques
    • Technical Aspects
    • Analysis, Root Cause Analysis Techniques, Data Programs (FOQA)
    • Report Writing
    • Preparations of the Findings
    • Recommendations
    • Coordination
    • Implementation
    • Organizational Management, Accountability and Responsibilities
  2. Human Factors:
    • Stress
    • Decision Making
    • Human Reliability and Error Analysis
    • Judgment Chain
    • Attitude
    • Behavior
    • Ergonomics
    • Shell Models, HFACS

Course Duration:  3.5 Days

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