Logo: University of Southern California

Viterbi IT

 


 
Viterbi IT, a division in the Viterbi Business Affairs within the Office of the Dean, provides computing facilities and services to students, faculty, staff and administration of the University of Southern California Viterbi School of Engineering (VSoE).  Viterbi IT supports teaching labs, student labs and group rooms.  Viterbi IT staff members are responsible for administrative/instructional computer support, network support, Exchange email, Viterbi network storage, web-based administrative and academic services applications and database.
   

 

For more information, please click on the About Us link.

Alerts


Posted on 11/7/2013
 

Subject: Phishing Warning 2013-11-07

Viterbi faculty and staff,

I would like to make you aware of the following post on the ITS website.

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Phishing Warning (November 7)

Please be advised that the email titled "Your USCNetID is on Restriction" is a phish. Do not respond and do not click the link. If you have responded or clicked the link, change your USC password as soon as possible by going to the ITS website at http://www.usc.edu/its and clicking the icon labeled Change USC Password.

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For more details on this phish, including a screen shot of the email, see Phishing Warning 2013-11-07 on the ITS security blog.


Link
to Alerts Archive


Viterbi IT Weekly System Maintenance
 
Posted on 4/17/2014

During this Sunday's (4/20/14) system maintenance window (7am-9am), the following Viterbi services may be unavailable intermittently:

  1. ILLUMINVM (Engineering Writing Program Illumin Website)
  2. ITPWEBZVM (ITP Web Site)
  3. VSOEWEBHOSTING (Web hosting server for academic departments)
  4. VLABPEGASUS1VM (Desktop Imaging Streaming Service)
  5. VLABPEGASUS2VM (Desktop Imaging Streaming Service)
  6. VLABPEGASUS3VM (Desktop Imaging Streaming Service)
  7. VLABKMS (Desktop Imaging Streaming Service)
  8. VSOEPM (Viterbi Password Manager)
  9. CSLICENSE (CS Network License Server)
  10. VSOELICENSE (Network License Server)
  11. vsoelicense64 (Network License Server)


Posted on 3/20/2014

During this Sunday's (3/23/14) system maintenance window (7am-9am), the following Viterbi services may be unavailable intermittently:

1. Engineering Writing Program Illumin Website (http://illumin.usc.edu)

2. Web hosting server for academic departments:

• Biomedical Engineering Department
• Sonny Astani Department of Civil and Environmental Engineering
• Mork Family Department of Chemical Engineering and Materials Science
• Computer Science
• Daniel J. Epstein Department of Industrial and Systems Engineering

3. ITP Website

4. Desktop image streaming service supporting instructional computers in RTH 109, RTH 115, GER 309, KAP 107, and KAP 267.

5. Viterbi Password Manager (https://vsoepm.vsoe.usc.edu/)

6. Viterbi License Servers
 

For additional information on Viterbi IT Weekly System Maintenance, please click here.

Link to Maintenance Archive.


Announcements


Posted on 2/24/2014

Dear Viterbi faculty and staff,

Effective today, Monday, 2/24/14, the next time you need to change your USCNetID or Viterbi network/email password, the new password will need to be 12 to 32 characters in length. See attached email from USC ITS for more information.

Please disregard the rest of this announcement if you do not have a VSOE account to access IT resources such as Viterbi Exchange email server, Viterbi Private Cloud Storage, Viterbi file server, or office desktops that have joined to the VSOE Windows Active Directory domain.

Viterbi IT is implementing the same password length policy. Effective today, Monday, 2/24/14, VSOE password change at VSOE Self-Service Password management system, http://viterbi.usc,edu/vsoepassword will accept only new passwords with a minimum of 12 characters. This change will affect your VSOE account the next time you need to change your password. However, you are encouraged to change to a longer password before your current password expires. Please note that http://viterbi.usc.edu/vsoepassword is to be used to manage your VSOE account password only. It does NOT manage your USC NetID password.

If you have any questions, please don’t hesitate to contact Viterbi IT by opening a ticket in http://myviterbi.usc.edu, email at engrhelp@usc.edu or call 213-740-0517.

Thank you,

Best Regards,
Viterbi IT


Link
to Announcements Archive.