Logo: University of Southern California

Viterbi IT


Viterbi IT, a division in the Viterbi Business Affairs within the Office of the Dean, provides computing facilities and services to students, faculty, staff and administration of  the University of Southern California Viterbi School of Engineering (VSoE).  Viterbi IT supports teaching labs, student labs and group rooms.  Viterbi IT staff members are responsible for administrative/instructional computer support, network support, Exchange email, Viterbi network storage, web-based administrative and academic services applications and database.


For more information, please click on the About Us link.


Posted on 9/14/2015

Viterbi systems will go down for maintenance this coming Wednesday 9/16/15 between 4am – 6am to replace failed equipment. During this time, there will be intermittent service interruptions. Please be sure to save any work prior to the scheduled downtime. We apologize for any inconvenience this may cause. 

Posted on 6/3/2015

Clients (Outlook, Outlook Web Access, Mac Mail...) and client devices (mobile phontes...) lost connectivity to the Viterbi Exchange server this evening from about 6:15pm to about 9:15pm.  Emails may have been delayed in delivery but there was no data loss.  Service has been restored to normal.

Posted on 3/26/2015

Effective 3/30/15, please use the following link to change your USC NetID password.

Posted on 3/3/2015

Cisco AnyConnect Client VPN error with Windows 8.1. "Failed to Initialize connection subsystem."

to Alerts Archive

Viterbi IT Weekly System Maintenance

Posted on 9/17/2015

During this Sunday's (9/20/15) system maintenance window (7am-9am), the following Viterbi services may be unavailable intermittently:

  1. Engineering Writing Program Illumin Website (http://illumin.usc.edu)
  2. ITP Web Site (http://itp.usc.edu)
  3. Web hosting server for academic departments:
    - Biomedical Engineering Department
    - Sonny Astani Department of Civil and Environmental Engineering
    - Mork Family Department of Chemical Engineering and Materials Science
    - Computer Science
    - Daniel J. Epstein Department of Industrail and Systems Engineering
  4. Crashplan Backup Server
  5. Desktop image streaming service supporting instructional computers in RTH 109, RTH 115, GER 309, KAP 107, and KAP 267.
  6. Viterbi Password Manager (https://vsoepm.vsoe.usc.edu/)
  7. ITPBUGZILLA (Tom Sloper – ITP Instructional Server)
  8. ITPORACLE (Nitin Kale – ITP Instructional Server)
  9. ITP470DRUPAL (Patrick Dent – ITP Instructional Server)
  10. ITPCF4 (Patrick Dent – ITP Instructional Server)

Posted on 9/9/2015

During this Sunday's (9/13/15) system maintenance window (7am-9am), the following Viterbi services may be unavailable intermittently: 

  1. MyViterbi system applications and tools (https://myviterbi.usc.edu)
  2. Network File Storage (U: and Z: drives, \\vsoefs.vsoe.usc.edu, \\viterbistorage.usc.edu, http://vsoesftp.usc.edu)
  3. Viterbi Listserv - Mailing List (http://listserv.viterbi.usc.edu/)
  4. Viterbi CMS (http://viterbicms.usc.edu) - Note that only the content management system will be intermittently unavailable. This does not affect the hosted websites.
  5. Instructional File Distribution Service (SFTP)
  6. Viterbi Website (http://viterbi.usc.edu)
  7. Viterbi Exchange Email
  8. Viterbi Password Manager (https://vsoepm.vsoe.usc.edu/)
  9. Viterbi License Servers
  10. Vlics321 (Comsol Network License Server)


Link to Maintenance Archive.


to Announcements Archive.