USC - Viterbi School of Engineering

Viterbi IT

Viterbi IT, a division in the Viterbi Business Affairs within the Office of the Dean, provides computing facilities and services to students, faculty, staff and administration of the University of Southern California Viterbi School of Engineering (VSoE). Viterbi IT supports teaching labs, student labs and group rooms. Viterbi IT staff members are responsible for administrative/instructional computer support, network support, Exchange email, Viterbi network storage, web-based administrative and academic services applications and database.

For more information, please click on the About Us link.

Alerts

3/8/13 - Scam/Phishing Emails, Delete if Received

Dear Faculty and Staff,

Several users received the attached scam/phishing email today. You could expect more of this type of email as the University’s spam filter will not be able to catch or block them all.

Please be reminded of the following:

USC Information Technology Services (ITS) and Viterbi IT will not ask for your private and confidential information including username and password over email.

· Any email that asks for your private and confidential information should be viewed with suspicion.

· The sender’s email address for spam/scams may be from a non-USC domain which will be one indicator that the email may not be legitimate.

· Any links contained in the email may send your browser to a non-USC website with malicious intent. Please don’t click on the link.

· When in doubt, please forward a copy to Viterbi IT at engrhelp@usc.edu for examination.

· You could also forward a copy of the scam email to missedspam@usc.edu to help train the University’s spam filter.

If you have any questions, please don’t hesitate to contact us.

Regards,

Viterbi IT

----------------------------------------------------------------------------------------

-----Original Message-----

From: USC Webmail Administrator

Sent: Friday, March 08, 2013 7:24 AM

Subject: Upgrade Your USC Email Account Now!

Dear Email Customer,

Compliments of the season. We are undergoing system UPGRADE on our site to make our system better and stronger to enable us render our services to you properly. At the moment we are under Upgrade to change the structure of our Email System to suit you our customer. This upgrade would take 24hours for our Email system to be set-up back again for your proper use. The following details would be required of you to enable you HELP us and we would Help you to provide a good and fast Email System. Please provide the following:

*Email/Username:

*Password:

We dully apologize for this inconveniences that this notification maybe bring to you, we promise to do our very best to restructure our system to be back online soon to be the perfection email service provider you have always known. Note: failure to comply with us may cause the lost of all informations in your email and also your email would shut-down. To prevent this from happening help us to help you, so that we can save your information on our database during the Upgrading.

Thanks for your understanding.

Email CUSTOMER SERVICES.

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Disclaimer: We would not screen your private details to other member's. Your details are strictly under protection of your privacy.

*********************************************************************

Link to Alerts Archive

Announcements

6/12/13 - Viterbi IT Server Maintenance on Sunday, June 16, 2013

Viterbi IT monthly server maintenance has been scheduled to begin at 7:00am and ending at approximately 9:00am on Sunday, June 16, 2013. During this maintenance window, email, file servers, listserv and the web tools portal will be intermittently disrupted. Please plan accordingly.

If you have any questions, please do not hesitate to contact the Viterbi IT Service Desk at 213-740-0517.

Thank you,

Viterbi IT

5/16/13 - Viterbi IT Server Maintenance on Sunday, May 19, 2013

Viterbi IT monthly server maintenance has been scheduled to begin at 7:00am and ending at approximately 9:00am on Sunday, May 19, 2013. During this maintenance window, email, file servers, listserv and the web tools portal will be intermittently disrupted. Please plan accordingly.

If you have any questions, please do not hesitate to contact the Viterbi IT Service Desk at 213-740-0517.

Thank you,

Viterbi IT

4/11/13 - Viterbi IT Server Maintenance on Sunday, April 14, 2013

Viterbi IT monthly server maintenance has been scheduled to begin at 7:00am and ending at approximately 9:00am on Sunday, April 14, 2013. During this maintenance window, email, file servers, listserv and the web tools portal will be intermittently disrupted. Please plan accordingly.

If you have any questions, please do not hesitate to contact the Viterbi IT Service Desk at 213-740-0517.

Thank you,

Viterbi IT

3/27/13 - Microsoft DreamSpark Premium Program Announcement

Dear Viterbi Faculty and Staff,

I am pleased to announce that the Viterbi School is now a participant in the Microsoft DreamSpark Premium program.

Through DreamSpark, eligible USC students, faculty and staff may access numerous Microsoft software products at no cost, subject to the terms of the program. The program also allows eligible individuals to install Microsoft software on their personal computers.

Please visit Viterbi IT website for details, http://viterbi.usc.edu/vit/dreamspark

Best regards,

Michael S. Goay

Executive Director of Information Technology

USC Viterbi School of Engineering

Link to Announcements Archive.