Logo: University of Southern California

Telephone Connectivity

Effective July 1, 2006, there will be no monthly fees for basic telephone network services. These services are covered under the Technology Connection Charge (TCC) paid annually to USC ITS by Viterbi School for each benefit-eligible employee (faculty, staff, and RA/TAs) whose payroll home department affiliation is the Viterbi School.

The TCC does not include: international calling, cellular telephones, additional network support (installation or relocation of telephone connections, wiring upgrades--except as part of the university-wide network upgrade), and other specialized services. Each of these services will be charged to the unit based on the actual cost of the service.

 

USC ITS Basic Phone services include:

  • Unlimited local and long-distance calls within the United States
  • Voicemail
  • Global Directory Service

If you would like Viterbi IT to assist you in provisioning a phone line and activation, please supply the following information on the Viterbi IT Service Desk web form or write to engrhelp@usc.edu.

  1. User Name and Email Address
  2. Location (Building, Room Number, Address)
  3. Department Name
  4. Account Number to Be Charged
  5. Telephone Features
         a. Will you require a telephone set?
               i. Single Line with Speaker Phone
               ii. 20 Button Set
               iii. 50 Button Set
         b. Voicemail (Standard Mailbox size of 20 total messages, 2 minutes long for each message and retains message for 10 days). 
         c. Will you require International Calling capability? 

You will be contacted if additional information is required.
 

USC ITS Telephone-related Services

Please consult ITS web site, http://itservices.usc.edu/services/  

Voice and Data Outlet Installation
http://itservices.usc.edu/outlet-install/

ITS  Phone Set Requirements and Prices
http://itservices.usc.edu/purchasing-telephones/

Telephone Set Maintenance
http://itservices.usc.edu/telephone-support/

Domestic and International Call Rates
http://itservices.usc.edu/callrates/

Audio and Video Teleconferencing
http://itservices.usc.edu/phoneconferencing/