Please enter your ticket number and email address below to view the status of the ticket. Viterbi Faculty, Staff, and Students should log into myViterbi and visit the Service Desk to view their tickets.
Items marked by an (*) are required
USC Viterbi School provides faculty, staff, and student computer support through the USC Viterbi Service Desk.
Additional ways of getting help from the Service Desk:
Please visit the Viterbi IT Help Site for current issues, service catalog, and tutorials.
Send email to the Service Desk at firstname.lastname@example.org.
Walk-In support is available in DRB 205. Open Monday - Friday: 8:30am - 5:00pm. Note that the Service Desk is closed for all University holidays.
† Afternoon Requests
If your request is received after 1:00 PM, depending on volume, you may not receive a response until the following business day.