Events Calendar

Process Improvement in Health Care

Speaker: David Belson, PhD, USC Viterbi School of Engineering Daniel J. Epstein Department of Industrial and Systems Engineering

Talk Title: Process Improvement in Health Care

Abstract: Course Overview
The Process Improvement in Healthcare short course combines the field of Industrial and Systems Engineering with the needs of the healthcare industry. The National Academy of Engineering found that an inefficient American healthcare system causes 100,000 preventable deaths and the unnecessary loss of $500 billion each year.* In order to reduce costs and improve patient care, course participants will learn methods to improve efficiency in healthcare processes.

* Grose, T. (2008, October). Life support systems: Engineers offer ways to get American healthcare off the ‘critical’ list. ASEE PRISM.

Course Topics
Useful, practical and popular process improvement methods will be explained and students will have an opportunity to implement many of them, including:

* Process Mapping - how to understand a process with the use of diagrams and graphics
* Queuing - understanding models of processes and their analysis
* Materials management - inventory, its control and optimizing
* Six Sigma basics - how this popular approach is used to reduce unwanted variability and improve quality
* Lean thinking basics - how this popular approach is used to eliminate waste
* Facility layout - why do some arrangements harm productivity and others help it
* Computer simulation - how to make use of this valuable tool
* Focus Groups - how to organize them and how to make them effective
* Change management - once the necessary improvements are identified, how to implement

Benefits

* Reduce hospital costs and improve patient care by identifying and correcting bottlenecks, delays and other patient flow problems
* Learn to independently implement Six-Sigma, Lean thinking, Total Quality Management and additional process improvement methods
* Hands-on learning can be tailored to your organizational needs

Audience
Healthcare Practitioners and Administrators:

* Clinical Staff
* Healthcare Administrators and Executives
* Healthcare Engineers
* Nurses
* Physicians


Biography: David Belson, Ph.D., is an adjunct professor in the USC Viterbi School of Engineering Daniel J. Epstein Department of Industrial and Systems Engineering. He currently teaches graduate level engineering courses at USC in improving healthcare operations. Belson brings over 25 years of Industrial Engineering experience to this Professional Programs short course and has worked with over a dozen hospitals in improving their processes and teaching process improvement methods. Process implemented in over a dozen hospitals utilizing a wide range of methods and research in healthcare operations include surgery scheduling, ER queuing, radiology throughput and other patient flow improvements. Belson has previously held management positions at IBM and Ernst & Young and has extensive experience as an independent consultant.

Host: Professional Programs

More Info: http://mapp.usc.edu/professionalprograms/ShortCourses/ProcessImprovementinHealthCare.htm#Course_Delivery

Audiences: RSVP Only

Contact: Viterbi Professional Programs

Event Link: http://mapp.usc.edu/professionalprograms/ShortCourses/ProcessImprovementinHealthCare.htm#Course_Delivery