Some System Issues in Healthcare Information Systems: A Focus on Process

Daniel J. Epstein Department of Industrial and Systems Engineering Seminar"Some System Issues in Healthcare Information Systems: A Focus on Process"Nelson King, PhDOlayan School of Business, American University of Beirut, LebanonABSTRACT: Healthcare information systems (HIS) are intended to improve healthcare delivery through computerization that is aimed at reducing process variability. Dr. King shows how attention to process is necessary to forsee unintended consequences and mitigate their impact on an HIS implementation. These consequences reflect the coming together of a social and technical system. Case studies representing different levels of analysis are used for illustration: e-prescribing, indoor positioning systems, clinical workflow, and hand-held nursing tools. The field of industrial and systems engineering has much to contribute to the design of information systems through a systems perspective and the study of human and organizational factors. WEDNESDAY, OCTOBER 3, 2007, KAPRIELIAN HALL (KAP) 167, 3:30-4:30 PMBIOGRAPHY: Nelson King is an assistant professor in information systems at the Olayan School of Business - American University of Beirut (AUB). His research focuses on the social and technical implications of process change in the introduction of healthcare information systems. He studied at the University of Southern California where he obtained his PhD from the Department of Industrial and Systems Engineering and conducted his post-doctoral research in medical imaging informatics with the Department of Radiology. Dr. King worked for over 20 years as a systems engineer in natural resources, aerospace, and information technology before starting his academic career. His healthcare research has been published in E-service Journal, Academic Radiology and the Journal of Digital Imaging. He has also published information systems articles in MIS Quarterly, Information Resources Management Journal, and IEEE Transactions on Engineering Management.

Location: Kaprielian Hall (KAP) - 167

Audiences: Everyone Is Invited

Contact: Georgia Lum